Maui Electric Advises Some Customer to Prepare for Extended Outages

MECO file courtesy photo

As of 7 p.m. on Wednesday, September 12, Maui Electric crews continue their work to restore 100 remaining customers in pockets of Upcountry, Hai‘kū and Waihe‘e.

The work may be completed as early as midnight, according to officials, after gusty winds and heavy rains from Tropical Storm Olivia left them without power throughout the day. However, the utility says that due to the nature of the repair work needing to be done, these affected customers should still prepare for possible overnight outages.

On Moloka‘i, about 700 customers in the East End and a small isolated pocket in Kaluakoi are also asked to prepare for an extended outage Wednesday evening through Thursday. Due to weather conditions and earlier road closures, access to the areas without power was restricted. Moloka‘i crews are working into the night on repairs, and additional workers from Maui will also be flown in by helicopter tomorrow morning to help accelerate restoration efforts to the area. 

“We know how difficult it is for customers to be without power and we’re doing everything we possibly can to bring folks back online as soon as possible,” said Sharon Suzuki, president of Maui Electric. “Thank you for your continued patience as we make repairs in various areas where the storm took down large trees that toppled onto power lines, and in some cases delayed access to some sites due to flooding and other weather conditions where work needs to be done.” 

Should customers experience an outage or encounter downed power lines, they should be reported to Maui Electric’s trouble line at 871-7777 on Maui or toll-free for Lānaʻi or Molokaʻi at 1-877-871-8461. 

Since the onset of the storm early Wednesday morning, severe wind and heavy rain resulted in power outages to approximately 7,600 customers on Maui and Moloka‘i. Service to these customers has been restored.



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