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Tropical Storm Olivia: Situation Report

As Tropical Storm Olivia continues on its westward track towards the island chain this page will be updated with the latest information, closures and postponements. Bookmark and refresh this page for the most current details.

For weather updates click HERE.

Latest update: 9/12/18 at 8:15 p.m. (Click each tab to toggle/open up more info)

Emergency Information: 

Damage Reporting

The Maui County Emergency Management Agency would like to encourage any Maui County resident who may have suffered damage to their home or property due to the effects of Tropical Storm Olivia, to please visit the Maui County website at and click on the “Report Storm Related Damage” link to report any such damage.

This information will ensure that the County of Maui has a complete picture of the scope of damage caused by this storm. The data collected will allow County officials to determine if our jurisdiction qualifies for any state or federal assistance, as well as to assist with flood plain mapping.

For more information, contact the Maui County Emergency Management Agency at (808) 270-7285.

Emergency Evacuation Centers

Maui County and the Red Cross have announce the emergency evacuation centers that will open beginning Tuesday, September 11 at 6 p.m. The list of shelters are as follows:

– Maui High School (pet friendly)
– Kihei Elementary School (pet friendly)
– Kalama Intermediate School (pet friendly)
– Hana Elementary & High School
– Molokai High School
– Lanai Elementary & High School
– Lahaina Civic Center

Those with special needs can arrive at the evacuation shelters early at 4 p.m. instead of 6 p.m.

Please note that smoking and drinking alcohol is not allowed at any of the evacuation centers or at the center parking lots. Also pets entering pet-friendly shelters still need to be in a pet carrier / cage for safety. Owners must also provide food and water for their pets.

Shelter evacuees must bring their own food, water and blankets. In case of a power outage at a shelter, please remember to also bring a flashlight or battery-operated lantern.

The county urges people to use shelters as a last resort, and whenever possible, to stay with family or friends outside of hazard areas.

9-1-1 Services

Maui County officials are advising residents that emergency services calls to 9-1-1 during the storm should be reserved for emergency situations only.

Fire or Police may not be able to respond to 911 calls should the storm intensify to the point that storm conditions make it too dangerous to respond.

Maui Fire Department and Maui Police Department will assess each situation and respond as long as storm conditions are safe to do so.

MPD does not have a specific wind threshold for cutting off services, but will stop responding to 9–11 calls if it is not safe to do so, according to Police Chief Tivoli Faaumu.

Chief Faaumu asks that calls to 9-1-1 be used whenever there is a potential loss of life or serious injury.

“9-1-1 is for life and death emergencies,” Chief Faaumu said. “If someone is having a heart attack, or if your home is on fire, those are life and death emergencies. If you have a sprained ankle, that’s not a life-threatening emergency.”

“A non-emergency may be if you see a tree down or on top of your car but no one is injured or in danger,” Faaumu said. “We know it’s important. But unless there is an inherent danger to someone’s life or serious injury, it may not be life-threatening.”

Callers may also contact the county’s non-emergency dispatch number, (808) 244-6400.

If downed power lines cause a fire or someone gets shocked, call 9-1-1 and report the outage to Maui Electric Company at 871-7777, or toll-free from Molokai and Lanai at 1-877-871-8461, available 24 hours a day, 7 days a week.

Maui Electric

Maui Electric is moving crews and equipment where needed as Tropical Storm Olivia approaches the islands, and wants customers to know they should prepare for storm-related power outages. Due to impending storm conditions for the safety of customers, Maui Electric’s Customer Service and Engineering offices at 210 W. Kamehameha Ave. will be closed to customers on Wednesday, Sept. 12. To report downed power lines or outages, call Maui Electric’s trouble line at Maui 871-7777 or toll-free for Lānaʻi or Molokaʻi toll free at 1-877-871-8461.

There are no scheduled or planned outages at this time. As the storm approaches and in the event of outages, repair crews are dispatched as long as working conditions are safe to do so. After the storm passes, employees are ready to help restore power and assist customers in their communities once working conditions are deemed safe.

During storms, wind gusts can cause tree branches or fronds to break loose and come into contact with our lines. Falling trees could also hit a pole or more likely, an overhead line, knocking the line down or causing the pole to lean, resulting in an outage or requiring electricity to be cut off until the pole or overhead line are safely repaired or replaced.

Due to uncontrolled forces of nature, such as tropical storm or hurricanes, power lines can come down. Stay at least 30 feet away (about two car lengths) from downed power lines as they may have electricity running through them and may be dangerous. If you see someone injured after touching a downed power line, call 9-1-1 for help; don’t try to rescue the individual.

Before the storm hits or if there is a power outage, the company also reminds customers to:

  • Unplug all unnecessary electric equipment and appliances until the storm has passed or until power is restored. Should you need to evacuate, take emergency supplies and remember to shut off electricity at the main breaker or switch.
  • When using a portable generator, carefully read and follow instructions in the manufacturer’s manual. Do not plug the generator into your household electrical outlets.
  • Make plans in advance to go to a safe location where electricity will be available if someone in your home depends on an electrically powered life support system and you don’t have a backup generator.
  • If you have a rooftop photovoltaic system, consult with your licensed solar contractor regarding normal and emergency operation procedures for your solar system. As a safety precaution, most photovoltaic systems are designed to safely shut down during outages. PV systems typically have monitoring capabilities which allow owners to check on the status of their equipment.
  • If your PV system is designed to provide emergency back-up power in the event of an outage, contact your contractor to ensure your system is safely working in the event of outages. Even though power may be out, your system may still be producing enough voltage that could cause serious injury (or worse) if you or anyone comes in contact with it.

Maui Electric will keep customers informed about progress throughout restoration efforts. Additionally, broad estimates apply to the total number of customers affected, rather than to individual households and businesses.

State Operations:

DOE: Public Schools

All public schools and Hawaii State Department of Education offices will be open on Thursday, September 13 except for Kilohana Elementary.

In addition, all afterschool activities will resume statewide.

“We will continue to work with county and state partners to monitor the weather through the night for Maui County and Kauai. If there are any updates for these areas, we will let the public know right away,” said Superintendent Dr. Christina Kishimoto. “Our schools were able to get through the storm largely in great shape; however, certain areas have family homes that were highly impacted. We appreciate everyone’s support and patience, and urge our school communities to remain vigilant through the rest of Hurricane Season.”

Families of students in charter schools are asked to contact their schools directly to learn about closures, or visit the Public Charter School Commission’s website.

DOE: After School Programs

All afterschool activities will resume statewide on Thursday, September 13.


The Coast Guard Captain of the Port reopened commercial ports in Honolulu and Maui Counties to vessel traffic at 5:30 p.m. Wednesday.

Shoreside operations resumed at 3:30 p.m. as waterside assessments continued and Olivia passed with Tropical Storm Warnings still active at the time. Hawaii and Kauai County ports opened as of 9 a.m.Wednesday

“Effective communication and a strong willingness to resume operations among our crews and partners allowed for the completion of timely and thorough port assessments following the passing of Tropical Storm Olivia,” said Capt. Michael Long, Coast Guard Captain of the Port Honolulu. “We’ve been fortunate with Lane and Olivia, but strong storms like these are inherently unpredictable. Nearly 26 years ago to the day, Iniki appeared to have passed Hawaii only to turn almost 90 degrees and devastate the islands causing more than $3 billion in damage and taking six lives. It is with these lessons in mind we move forward.”

Coast Guard, DOT Harbors and industry crews conducted the assessments. The teams surveyed channels and evaluated port facilities and aids to navigation for damage. Kauai required no evaluation due to a lack of storm impacts.

The Coast Guard coordinates with the State of Hawaii and port partners to ensure vessels can transit safely, tie up and receive services, offload their cargo and return to the sea. As the ports open, the Coast Guard and port partners will prioritize the incoming ships ensuring the most critical supplies reach the residents of Hawaii first. 

The Coast Guard is continuing to work with partners at FEMA, federal, state, territory and local agencies to aid in recovery from storm impacts throughout the Pacific –  Typhoon Mangkhut in Guam and the Commonwealth of the Northern Mariana Islands and Hurricane Olivia in Hawaii.

In Guam, the Coast Guard Cutter Sequoia (WLB 215) returned after successfully conducting ports assessments and aids to navigation verification in the ports of Tinian and Rota Wednesday ChST. Their efforts were critical to re-opening both ports and allowing the flow of relief supplies into affected areas. The Coast Guard Cutter Kiska (WPB 1336) departed Apra Harbor with relief supplies en route to Rota ThursdayChST.

Charter Schools

All three charter schools in Maui County have announced closures for Wednesday, September 12. These schools include: Kihei Charter, Kualapuu Charter and HTA Charter schools.


The Hawai`i State Judiciary has announced that its courts and facilities in Maui County will be closed Wednesday, September 12.

As a result of the closures, Hawaii Supreme Court Chief Justice Mark E. Recktenwald has issued an order extending any Maui County (Second Circuit) court matter with a filing or hearing due date of Sept. 12 until Sept. 13. All documents due to have been filed shall be deemed to have been timely filed if they are filed by Sept. 13.

In addition, hearings or trials cancelled due to the closure of the courts will be rescheduled to the next available date with due consideration for any statutory mandates.

Employees in the Second Circuit should not report to work Wednesday, unless contacted by their supervisor to provide required services.

UH Maui

The University of Hawaiʻi announced that UH Maui College and all Maui County education centers will be closed beginning on Tuesday, September 11 at 4:30 p.m. ahead of the arrival of Tropical Storm Olivia.

The closure includes the education centers on Molokaʻi, Lānaʻi, Hana and Lahaina.

All Tuesday night classes scheduled after 4:30 p.m. are cancelled.

Presidential Disaster Declaration

Governor David Ige’s request for a Presidential Disaster Declaration for Tropical Storm Olivia has been granted, one day after the request was submitted.

The declaration authorizes the Department of Homeland Security, Federal Emergency Management Agency (FEMA) to provide appropriate assistance for required emergency measures in the effort to protect property and public health and safety, or to lessen or avert the threat of a catastrophe.

In his request, Governor Ige asked for direct federal support from Department of Defense assets for strategic airlift between the islands if needed; temporary power generation at evacuation centers; technical assistance related to points of distribution, and debris management action planning. In addition, the governor requested immediate access to federal resources for search and rescue, potential medical evacuations, mass care, sheltering commodities and additional temporary power generation capabilities.

The declaration covers Hawai‘i and Maui Counties, the City and County of Honolulu and Kaua‘i County.

**Approval Notice Document

DLNR: State Parks

The majority of Hawai‘i State Parks and lands under the jurisdiction of the DLNR Division of Forestry and Wildlife (DOFAW) reopen on Wednesday, September 13 as Tropical Storm Olivia moves away from the islands. Parks and forests lands were closed in the interest of public safety.

DLNR Division of State Parks on Maui:

  • ʻIao Valley State Monument & Makena State Park reopen 9/13.
  • Waiʻanapanapa State Park remains closed due to damage through at least 9/14.

All DOFAW lands on all islands are reopening. All forest users are reminded to remain vigilant and watch for hazards associated with wind and heavy rainfall. Please report downed trees, trail washouts and other damage or hazards on the DOFAW Na Ala Hele website:

Hawai`i State Employees

Governor David Ige signed a memorandum granting state employees on the islands of Maui, Lanai and Molokaʻi administrative leave as the state prepares for severe weather resulting from Tropical Storm Olivia.

State offices on Maui, Lanaʻi and Molokaʻi will be closed on Wednesday, September 12, 2018.

However, state employees who fall into one of the following categories are required to report to work, unless it is determined that the employee can be excused:

  • Departmental Disaster/Emergency Coordinators
  • Disaster Response Workers
  • Employees whose work involves continuing crucial operations/services, such as hospital workers, correctional workers, etc.

Hawai`i State Offices

State offices on Maui, Lanaʻi and Molokaʻi will be closed on Wednesday, September 12.


In general, State of Hawai`i airports will remain open unless there is damage to the runway or terminal facilities, per DOT officials.

The Ellison Onizuka Kona International Airport at Keahole on the Big Island may restrict passenger boarding and deplaning during high winds or heavy rains.

Air travelers with confirmed tickets for travel into or out of Hawai`i airports are encouraged to check with their airline for potential flight delays, cancelations, or travel waivers before going to the airport.

Hilo International Airport, Kahului Airport, the Daniel K. Inouye International Airport, and Lihue Airport have activated their visual paging systems to alert incoming passengers to the warnings associated with Tropical Storm Olivia.


HDOT Highways Division staff on all islands have been engaged in routine pre-storm preparation, such as clearing drain inlets, catch basins, culverts, and other waterways and notifying those doing construction on state routes to remove best management practices (BMPs) that typically reduce the capacity of drains to filter water entering our storm water management system. If you spot a BMP left in place on a state highway, please call the respective Highways Maintenance Hotlines and follow the voice prompts:

  • Oahu: (808) 831-6714 or email [email protected]
  • Hawaii Island: (808) 933-8866
  • Maui: (808) 873-3535
  • Kauai: (808) 241-3000

Highways maintenance staff on all islands have secured loose items in their baseyards, prepared equipment and vehicles for dispatch, and topped off fuel. Crews have been placed on standby but will not be sent out in unsafe storm conditions.

Motorists are advised to stay off the road during the onset of high winds and potential flash flood events.

County Operations:


Maui Economic Opportunity, Inc. will close all locations on Wednesday, September 12 in anticipation of dangerous conditions from Tropical Storm Olivia.

The Maui County Department of Transportation reported there will be no Maui Bus Services tomorrow, therefore MEO Paratransit will not operate.  MEO Human Services will provide essential transportation service under the direction of the Maui Department of Transportation in conjunction with Civil Defense.

Maui Bus

Bus service will resume all regular schedules on Thursday, September 13.

Trash Pick-up/Landfills

Trash pickup will resume its regular schedule on Thursday, September 13.

County Offices

All county offices will resume operations on Thursday, September 13.

County Parks

Hana Bay and the Keanae restrooms closed at 1 p.m. on Tuesday, September 11 to prepare for the heavy rains in East Maui. All other county parks and park facilities will be closed on Wednesday, September 12.

Water Service

The Department of Water Supply has asked that all customers conserve water due to high winds and/or flooding that could disrupt power supply to water sources. In addition, customers should store drinking water for use during the storm in the event of a shutoff.

In general, consumers should have a safe supply of water for emergency use by storing one gallon of water per person per day for 14 days, as well as have some water on hand for pets.

Customers can call the 24-hour service line (270-7633) only if a water problem occurs.

Residential Recycling

Residential recycling and landfills will reopen on Thursday, September 13.

County Parks

All county parks and parks facilities with the exception of D.T. Fleming Park in Lahaina will reopen on Thursday, September 13. Due to heavy water damage and tree debris, D.T. Fleming Park will remain closed until further notice.

Federal Operations:

Haleakalā National Park

Haleakalā National Park will reopen on Thursday, September 13 following Tropical Storm Olivia. The Summit District will reopen at 8 a.m. Kīpahulu District will reopen at 1:00 p.m. All trails and the back country will be open. We will resume issuance of back country camping and cabin permits at 8 a.m. Thursday morning.

All park facilities will be open with normal operating hours.

The Pools of ‘Oheʻo remain closed at this time.

U.S. Postal Service

The U.S. Postal Service announced that all Post Offices across the state will be open and mail will be delivered, weather and local conditions permitting, on Thursday, September 13.

Misc. Closures/Information:

Maui Medical Group

Maui Medical Group locations will close as follows:

  • Tuesday, September 11
    • Wailuku Clinic will close at 7 p.m.
    • Kahului, Kihei, Lahaina & Pukalani will close at conclusion of normal business
  • Wednesday, September 12
    • All clinics closed.

Normal business hours will resume on Thursday, September 13 provided there are no further weather advisories.

Hawaiian Airlines

Hawaiian Airlines is waiving reservation change fees for guests holding tickets for travel on Hawaiian and its codeshare partners to, from, within, and via Hawai‘i from Sept. 11-13 due to Hurricane Olivia.

For more details click here.

Guests are advised to visit for the latest updates and to check their flight status.

‘Ohana by Hawaiian Flights

Due to tropical storm conditions forecasted for Maui County, Wednesday, September 12 ‘Ohana by Hawaiian flights have been canceled.

All other Hawaiian Airlines neighbor island and transpacific flights are operating as scheduled. However, guests are advised to visit to check their flight status.

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